Melanie Hohertz

Episode 14: Recognition Programs, Strategic Planning and Yammer Analytics with Melanie Hohertz from Cargill

Recently I had the great pleasure of talking on Skype with Melanie Hohertz (@Hohertz3)- the Online Communication Lead at Cargill.  In this episode of The Yaminade – the podcast dedicated to building bigger and better engaged communities on Yammer – we talk about how the Yammer network at Cargill has developed over the past two years.  In particular we discuss things like recognition programs using enterprise social, facilitating open and transparent strategic planning workshops, culture, and geek out a little bit regarding Yammer network metrics.

To be honest we could have talked for hours… and we had been talking for about 15 minutes when this episode starts.  It is a jam packed 49 minutes full of actionable insight you can apply to your own Yammer network today.

Thank you for the support of our sponsors tyGraph who have helped us cover the cost of bringing this podcast to you!  Support the organisations that support The Yaminade – and try tyGraph on your Yammer network today to surface metrics with meaning!

Scott Ward

Episode 12: Using a framework to guide your enterprise social efforts with Scott Ward from Digital Infusions

Ever wished there was a simple framework you could use to guide your tactics when building a community on a enterprise social tool like Yammer?  After conducting research at Sydney University into building communities on social media, Scott Ward (@wardsco) decided to build that framework – BITIL.

BITIL brings simplicity, structure and focus to social media undertakings that can be used to measure and assess the activity and quality of communities; build strategies and drive community engagement toward specific business objectives.

Built from years of experience, experimentation and research the BITIL Framework is founded on the five key elements and over two-hundred and seventy sub-indicators common to high performing social media communities.

Scott founded Digital Infusions in 2011, and now works with Governments and Large Corporates across Australia to help them unlock the value of Enterprise Social.

We recorded this conversation in a VERY noisy cafe whilst Scott was visiting Brisbane – apologies for the background noise.  Considering how noisy it was when our impromptu podcast recording occurred, it is a reasonably clear episode.

Naomi Moneypenny (1)

Episode 11: The ROI of Enterprise Social and Collaboration / Machine Learning and the future of Work with Naomi Moneypenny (Part 2)

In Episode 10 of The Yaminade we kicked of a great discussion with Naomi Moneypenny (@nmoneypenny).  After hearing Naomi’s interesting back story – including how she created one of the first Intranets in Europe – we dove into how ManyWorlds Inc (and Synxi) use Yammer to deliver innovative research and products to customers with a team distributed right across the world.

In this Episode – Part 2 of the chat with Naomi, we explore:

  • how to define and articulate the return on investment in Enterprise Social or Collaboration projects – taking a business process orientated approach.  If you are trying to build a business case for Yammer – or trying to justifiy its impact – this is must listen content!;
  • this thing called the “social graph”; and
  • how things like recommendation engines and machine learning are going to change the way we work in the future

Links from this episode:

Streamling It Out Loud – a great tool to display what is happening in your digital network in your physical world!  I loved Naomi’s use case of using this on tablets beside executive’s desks so they could casually watch what was happening in the network without having to keep checking!

Synxi – the machine learning enterprise social recommendation engine.

NaomiMoneypenny.com – where you can dive deep on content and presentations that Naomi is delivering

 

By the way – if you love using the Stitcher app on your iPhone or Android device – you will be very happy to know that you can now listen to all past and future episodes of The Yaminade from your favourite podcast app.  Make sure you subscribe via Stitcher today!

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Naomi Moneypenny talks Yammer on The Yaminade podcast

Episode 10: Machine Learning and No Internal Email with Naomi Moneypenny from Synxi (Part 1 of 2)

Recently I had the great pleasure of spending 90 minutes on Skype with Naomi Moneypenny (@nmoneypenny).  After hearing Naomi’s interesting back story – including how she created one of the first Intranets in Europe – we start diving deep into how ManyWorlds Inc (and Synxi) use Yammer to deliver innovative research and products to customers with a team distributed right across the world.

Key takeaways this week include:

  • how to use Yammer to reduce (and ultimately eliminate) internal email from your organisation
  • how to give executives visibility to what is going on in your Yammer network (without having to do ANOTHER) executives on Yammer training course
  • what it is like to do escape training from Oil Rigs in the North Sea!

In Episode 11 – the second part of our discussion with Naomi, we dive deeper into the Return on Investment in Yammer, SharePoint and other collaborative technologies… recommendation engines and machine learning… and how organisations can leverage the social graph to create, innovate and ultimately perform better!

Links from this episode:

Streamling It Out Loud – a great tool to display what is happening in your digital network in your physical world!  I loved Naomi’s use case of using this on tablets beside executive’s desks so they could casually watch what was happening in the network without having to keep checking!

Synxi – the machine learning enterprise social recommendation engine.

NaomiMoneypenny.com – where you can dive deep on content and presentations that Naomi is delivering

Episode 9: The best bits of The Yaminade – 2014 Edition!

I was going to end the year on a high with The Yaminade – but to be honest episode 8 where we discussed how to use Yammer at a conference or event left me a bit disappointed.  So I decided to release one more episode of the podcast this year – a “Best of” podcast.  In this episode I share with you my favourite parts of the seven interviews about Yammer and Community management to date.

In this short and sharp episode you will hear:

I hope you enjoy it!  Let me know what you think below – and if you haven’t already – make sure you subscribe to (and review) The Yaminade on iTunes or your favourite podcast service!

See you in the new year!

 

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Episode 8: Using Yammer as the Digital Backchannel of your conference or event

This week I had the pleasure of traveling to speak at the BETT Asia Leadership Summit – held at the Marina Bay Sands in Singapore.  In the School Leaders Academy (the track that I was speaking) we used Yammer as the digital learning space for 150 educators who were participating in the program.  Whilst I was there I pulled out my portable digital audio recorder and captured some thoughts.

Learn how we integrated Yammer into the presentation and workshop sessions, increasing cross cultural collaboration across language barriers and building a resource that could be referred to months after the event.

Hayley Bushell

007 – Group strategy and using Yammer for Disaster Recovery with Hayley Bushell from Workcover Queensland

One of the most common questions we get from customers is “how do I do groups in Yammer?”.  Should I just let anyone create a group and hope for the best, or should I put some structure around it?  In this week’s episode of The Yaminade I talk to Hayley Bushell from Workcover Queensland.  She shares with us the strategy and structure they put around group creation, and other structural information technology tactics which has resulted in every employee actively engaging within their Yammer community.

Since the G20 Leaders Summit just wrapped up in Brisbane (where we both live) we discuss how Yammer was positioned as a key disaster recovery and business continuity tool in case the worst occurred over the G20 weekend (thankfully it didn’t, but still a great story to share!)

 

Simon Terry

Episode 6: Executive Engagement in Enterprise Social Networks / Work out Loud Week with Simon Terry

This week I had the pleasure of speaking with one of the world’s leading minds when it comes to how working like a network can drive real business performance for organisations large and small – Simon Terry.  Simon is currently a consulting working with organisations around the world grapple with digital technologies and disruption – but previously he was the CEO of one of National Australia Bank’s businesses – HICAPS.

In this episode Simon shares his thoughts regarding how executives and their management teams can use enterprise social tools like Yammer to increase employee engagement, and ultimately drive real strategic outcomes.

For the second half of the episode we discuss the upcoming Work Out Loud week from 17 November.

 

Resources from this week’s episode of The Yaminade:

Read more of Simon’s work including his posts on accountability in networks

Other great people mentioned during this episode and their content:

John Stepper@johnstepper

 

Harold Jarche@jarche

Bryce Williams@thebryceswrite

Jane Bozarth@janebozarth

Johnathon Anthony@thismuchweknow

Austen Hunter@austenhunter

Luis Suarez – @elsua

Eric Kraus@erickraus

Steven Piotrowski

Episode 5: Steven Piotrowski from Microsoft (and Aon)

On today’s episode of The Yaminade – the podcast dedicated to helping organisations build bigger and better engaged communities on Yammer

Imagine being able to harness the power of 36 000 smart and talented people around the world… and knowing they had your back when you were working with a customer?  Today’s guest – Steven Piotrowski was recently the global collaboration lead that helped create a strong and flourishing knowledge sharing community at global professional services/HR firm Aon.

By using tools such as SharePoint and Yammer, Steven and his team were able to bring people closer together, enable the re-use of knowledge within the organisation, and ultimately amplify the success (and revenue) of consultants around the world!  It is a great story and you will definitely get value from some of the insights Steven shares from that environment.

After his success at Aon, Steven joined Microsoft as an Office365 customer success manager.  Later on in the episode we discuss some of the real world conversations he is having with customers to improve knowledge discoverability and sharing using Yammer, and other tools like OneDrive and Delve.

Remember… the Yaminade is in it’s infancy – I haven’t got to the funky podcast opening and closing music yet so please enjoy The Yaminade in it’s rawest form.  If you like the podcast please support it’s development… there are a number of things you can do:

  1. Share The Yaminade with your friends, peers and co-workers!
  2. Subscribe, and if you really like what my guests and I are producing, please leave a review on iTunes!
  3. We would love your feedback – leave a comment below!
  4. Sign up to The Yaminade’s newsletter to get semi-regular updates and notifications when new content is published
  5. If you would like to be a guest on The Yaminade, please get in touch!
Stefani Butler

Episode 4: Stefani Butler from Microsoft (Delphi, Zimmer & Rolls Royce)

The focus of today’s episode of The Yaminade podcast is focused on building community in the manufacturing and automotive industries.  I had the pleasure of chatting with Stefani Butler – who just recently joined Microsoft as a Yammer / Office365 Customer Success Manager – but over the past 10-15 years has held numerous human resources and internal communications roles in organisations like Rolls Royce, Zimmer, and most recently Delphi.

Stefani shares her story in the episode and we touch on a few topics which will be top of mind for a number of listeners – including:

  • Getting executive buy in on your enterprise social project.  Stefani shares a great story about a two day executive retreat where the discussion was lead on the Yammer network – increasing engagement and helping the executive team to make more effective planning decisions
  • Her experience supporting and growing a community on Salesforce.com Chatter (an alternative enterprise social network to Yammer) – and the challenges she had to overcome as she worked with that community beyond their sales organisation
  • The role that human resources and internal communication professionals need to play when it comes to enterprise social
  • The call for more professional community managers!

Remember… the Yaminade is in it’s infancy – I haven’t got to the funky podcast opening and closing music yet so please enjoy The Yaminade in it’s rawest form.  If you like the podcast please support it’s development… there are a number of things you can do:

  1. Share The Yaminade with your friends, peers and co-workers!
  2. Subscribe, and if you really like what my guests and I are producing, please leave a review on iTunes!
  3. We would love your feedback – leave a comment below!
  4. Sign up to The Yaminade’s newsletter to get semi-regular updates and notifications when new content is published
  5. If you would like to be a guest on The Yaminade, please get in touch!